Refund & Cancellations
MnStore4You – Refund and Cancellation Policy
At MnStore4You, we strive to provide a seamless shopping experience. If you need to cancel an order or request a refund, please review our policy below:
1. Order Cancellations:
- Once the order has been dispatched, cancellation will not be allowed. To initiate a cancellation, please contact our customer support at Mnstore4you@gmail.com. If your order has already been shipped, you will need to follow the return process.
2. Return Eligibility:
- Most items are eligible for return within 5 days of receiving your order. To qualify for a return, items must be unused, in their original packaging, and accompanied by the receipt or proof of purchase.
3. How to Request a Return:
- To request a return, contact our customer support team at Mnstore4you@gmail.com. Include your order number and the reason for the return. Our team will provide you with instructions on how to return the item.
4. Refund Process:
- Once we receive your returned item and verify its condition, we will process your refund. Refunds will be issued to the original payment method used during purchase. Please allow 5-7 business days for the refund to appear in your account.
5. Non-Refundable Items:
- Certain items are non-refundable, including:
- Gift cards
- Sale items
- Items marked as non-returnable at the time of purchase
6. Shipping Costs:
- If you are returning an item due to our error (e.g., defective or incorrect item), we will cover the return shipping costs. However, if you are returning an item for other reasons, the shipping costs incurred during your initial order are non-refundable, and you will be responsible for return shipping.
7. Exchanges:
- At this time, we do not offer direct exchanges. If you wish to exchange an item, please return the original item and place a new order for the desired item.
If you have any questions about our refund and cancellation policy, please contact our customer support team at Mnstore4you@gmail.com for assistance. We appreciate your understanding and are here to help!